DocsAccount & billing
Account & security
Signing in, email codes, profile, email preferences, timezone and deleting your account.
Signing in
- Magic link (default) — enter your email and click the link we send. No password needed.
- Password — if you’ve set one. After your password, we email a 6-digit code to confirm it’s you. This second step is always on for password sign-ins.
- Forgot password — sends a reset link.
The Account page
Admin → Account has:
| Section | What you can do |
|---|---|
| Profile | Change your display name and login email. Changing email sends a confirmation link to the new address. |
| Password | Set or change your password (at least 8 characters). |
| Your plan | See your plan and usage, or cancel your subscription. |
| Payment method | Update the card on file. |
| Your sites | Every site on the account. |
| Preferences | Timezone (used for analytics), and opting out of product update emails. You’ll still get billing and security emails. |
| Danger zone | Delete your account. |
Deleting your account
Type DELETE to confirm. This cancels any subscription and permanently removes your sites, walkthroughs and analytics. Remove the embed script and SDKs from your products afterwards.
Emails we send
- Sign-in links and codes
- Plan changes, receipts and failed-payment notices
- A heads-up when you hit your monthly view limit
- Product updates (you can opt out)
Getting help
Use the support button in the dashboard, the contact page, or email hello@lovelysomething.com.
Something missing or unclear? Tell us and we’ll fix the page.